Restaurant patron frustrated with poor customer service.

Answering non-stop phone calls distracts from servicing in-house guests.

Waitress providing excellent customer service.

With The Call Concierge you set the responses that communicate instantly with your callers via text message or forward their call back to a to a member of your staff.

Try the interactive demo below.

End the phone madness!

Upgrade your phone greeting to send text messages for the most common questions, or transfer to a member of your staff.

Slide your thumb side to side to view hypothetical Call Concierge dial options for your business.

Customer calls in and after hearing your greeting selects 1 to place a order for takeout or delivery. They immediately receive a text message like this:
Tap this link
https://your-url.com/takeout
to order takeout or delivery.
Customer taps the link in text message that opens the online ordering page to place a take out or delivery order.
All options are customizable.
Image of phone with website for takeout menu on it
Customer calls in and after hearing your greeting selects 2 to make a reservation or book an appointment. They immediately receive a text message like this:
Tap this link
https://your-url.com/rsrvtions
to make a reservation.
Customer taps the link in text message that opens the online reservation service of your choice.
All options are customizable.
Image of phone with website for takeout menu on it
Customer calls in and after hearing your greeting selects 3 to view or join your wait line. They immediately receive a text message like this:
Tap this link
https://your-url.com/waitline
to see or join our wait line.
Customer taps the link in text message and opens your wait list platform page to join your wait line.
All options are customizable.
Image of phone with website to join our wait line
Customer calls in and after hearing your greeting selects 4 for directions. They immediately receive a text message like this:
Tap this link
https://your-url.com/directions
for step-by-step directions.
Customer taps the link in text message and opens your Google Maps page for directions and optional parking tips
All options are customizable.
Image of phone with website to join our wait line
Customer calls in and after hearing your greeting selects 5 for party packages. They immediately receive a text message like this:
Tap this link
https://your-url.com/catering
for catering options.
Customer taps the link in text message and opens your birthday party, catering or special events page.
All options are customizable.
Image of phone with website to join our wait line
Customer calls in and after hearing your greeting selects 6 for specials. They immediately receive a text message like this:
Tap this link
https://your-url.com/specials
for see our specials.
Customer taps the link in text message and opens your birthday party, catering or special events page.
All options are customizable.
Image of phone with website to join our wait line
Customer calls in and after hearing your greeting selects 7 to join your loyalty program. They immediately receive a text message like this:
Tap this link
https://your-url.com/loyalty
to join our loyalty list.
Customer taps the link in text message and opens the page to join your loyalty program, email club or mobile club.
All options are customizable.
Image of phone with website to join our wait line
Customer calls in and after hearing your greeting selects 8 to send an email to the address of your choice. They immediately receive a text message like this:
Tap this link
https://your-url.com/email
to send us a email.
Customer taps the email address in the text message to open their email and start composing a message.
All options are customizable.
Image of phone with website to join our wait line
Customer calls in and after hearing your greeting selects 9 to record a voicemail.
Caller just taps option to leave Vm and begins speaking at beep. An email with an attachment of the recording is then sent to management.
All options are customizable.
Image of phone with website to join our wait line
Customer calls in and after hearing your greeting selects 0 to be connected to a member of your staff.
This option forwards caller to your optional secondary number for a live staff member to answer the call.
All options are customizable.
Image of phone with website to join our wait line

Try it yourself!
Call 850-998-3762 from your mobile phone.

End the phone madness, send text messages for the most common questions.

End the phone madness!

Upgrade your phone greeting to send text messages for the most common questions, or transfer to a member of your staff.

Below is an interactive Call Concierge demo, using examples for all 10 dial options. Dial options can be rearranged and customized.

Customers calls your existing number:
850-998-3762
Customers hears your custom greeting:
Thank you for calling WZ Tavern, we are busy helping other guests, hopefully one of the following options will help you:
Press 1 to
order online
Press 2 for
reservations
Press 3 to
join wait line
Press 4 for
directions
Press 5 for
party packages
Press 6 to
view specials
Press 7 to
join loyalty list
Press 8 to
send an email
Press 9 to
leave voicemail
Press 0 to
speak w/ staff

**Example Call Concierge Demo**
All prompt options and responses are 100% customizable

Try it yourself!
Call 850-998-3762 from your mobile phone.

Tap a button to the left (virtual keypad) to see an example response.
Tap a button to the left (virtual keypad) to see an example response.
Tap this link
https://your-url.com/reservations
to make a reservation.
Customer taps the link in text message that opens the online reservation service of your choice.
Image of phone with website for making reservations on it

Test Drive The Call Concierge Demo Now!
Call 850-998-3762 from your mobile phone and select a dial option.


Setup The Call Concierge in minutes.

The service works with EVERY online platform across ALL telecom carriers.

Featuring:

  • Works flawlessly with all online service platforms (e.g., Doordash, Grubhub, OpenTable, Resy, Hostme)
  • Dedicated Call Concierge phone number to forward calls
  • Record your own custom greeting (upload script or use our “human” AI)
  • Customize up to 9 dial option prompts and responses
  • Automated text message responses or forward calls to a different phone number
  • Includes ability for callers to leave an email for management
  • Includes ability for callers to press 0 to reach live staff (if desired)
  • Detailed call statistical reporting on demand
  • Automatically detects land-line callers and forwards to staff
  • Includes 300 text messages/mo. $0.030 per additional text
  • No maintenance
  • No contracts; service runs month-to-month
Start 30 Day FREE Trial
Logo - The Call Concierge
Your 24/7 guest greeter, direction giver, question answerer, order taker, services coordinator and more. . .
Picture of business phone sending automated text messages to your customers

What our customers are saying…

star star star star star

Every phone call my staff doesn’t have to personally answer provides more time to devote to our in-house guests. Amazing service.

Logo of Luck Strike Lanes
Chuck Kane
Lucky Strike Lanes & Sally’s Diner
star star star star star

I love how we can turn Call Concierge on and off in seconds based on how busy we are. My staff loves it and customers appreciate how fast the service responds to their request.

Logo of Lebanese Taverna
Lisa Malgrove
Lebanese Taverna
star star star star star

We get more done. Adding The Call Concierge boosted morale because the hosts are no longer distracted with deciding to respond to our customers on hold or those in front of them.

Logo of Buffalo Wing Factory
Dan Tufts
Buffalo Wing Factory
star star star star star

Most of the easy questions that take up a lot of time are now handled with our The Call Concierge. Just giving directions or taking phone orders was a distraction. Our customers like it.

Logo of Blackfinn Ameripub
Yana Alekseeva
Blackfinn Ameripub